How minutes work

Direnium bills voice agents by call minutes. There are no per-action credits to track.

What counts

• Actual talk time on inbound and outbound calls, billed by the second.
• Test calls count like any other call.
• WhatsApp messages have their own message balance.

Your monthly minutes

Your plan includes call minutes every month. Unused minutes carry over to the next month while your plan is active. You can also buy extra minutes from Billing.

When minutes run low

• Set a low-minutes email alert and a threshold under Billing.
• When the balance reaches zero, voice agents stop dialing until you add minutes.
• Outbound campaign calls wait in the queue and resume after the top-up, so no lead is lost.