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Getting started

Welcome to Direnium Quick Start: your first agent in a few minutes Accounts, Roles & Organizations Understanding the Home Dashboard How to go live: from sign-up to your first call How to activate your account, and what happens after payment Glossary: what each term in Direnium means

Agents

Abilities & Configuration Brand Voice: Guidelines & Style Agent Profiles & Personas AI Agent Abilities Testing Agents & Handoffs How to write the script and the greeting How to use the customer's name in a call How to set calling hours and holidays How the agent books meetings in your calendar How the agent collects details from the customer What the agent may do on a call How to turn an agent off, archive it and restore it How the agent calls back a customer who asked How to change the agent's name, language and voice How to restore an earlier version of the agent How the agent verifies customers, and who can call it

Testing & improving

How to make a test call How to define a successful call and indicators

Calls & phone

How to turn on inbound calls How to transfer a call to a person

WhatsApp

Inbox & Handoffs Instagram, WhatsApp & Messenger Pending Tasks WhatsApp & Messenger Setup

Dial lists & campaigns

How the agent calls leads from your CRM How to trigger calls through the API How to set who, when and how many times the agent calls Why a lead was not called

Automations

How to create an automation How to send the team a call summary on WhatsApp How to update your CRM after a call How to message the customer after a call How to test an automation before turning it on How to connect your own API to an automation How to run a different action for each call outcome How to include details from the call in a message

Integrations & CRM

Contacts, Deals & Pipelines Google Calendar & Fireberry API Keys & External Workflow Triggers Custom Fields & CRM Settings Custom MCP Connections How to connect a CRM or another system How to connect Google Calendar How to connect Fireberry How to connect monday How to connect Google Sheets

Knowledge

Knowledge Base: Teach Your Agent How to add knowledge to the agent How the agent uses knowledge, and how to test it

API & developers

How to create and manage API keys How to receive updates with webhooks and verify the signature How to place a call right away through the API How to fetch calls, transcripts and recordings through the API

Billing & minutes

How minutes work How to check your minutes balance and buy more minutes

Account & security

How to add test numbers How to invite team members, and what each role sees How to keep your account secure: password, two-step verification and devices

Topics▾

Getting started

Welcome to Direnium Quick Start: your first agent in a few minutes Accounts, Roles & Organizations Understanding the Home Dashboard How to go live: from sign-up to your first call How to activate your account, and what happens after payment Glossary: what each term in Direnium means

Agents

Abilities & Configuration Brand Voice: Guidelines & Style Agent Profiles & Personas AI Agent Abilities Testing Agents & Handoffs How to write the script and the greeting How to use the customer's name in a call How to set calling hours and holidays How the agent books meetings in your calendar How the agent collects details from the customer What the agent may do on a call How to turn an agent off, archive it and restore it How the agent calls back a customer who asked How to change the agent's name, language and voice How to restore an earlier version of the agent How the agent verifies customers, and who can call it

Testing & improving

How to make a test call How to define a successful call and indicators

Calls & phone

How to turn on inbound calls How to transfer a call to a person

WhatsApp

Inbox & Handoffs Instagram, WhatsApp & Messenger Pending Tasks WhatsApp & Messenger Setup

Dial lists & campaigns

How the agent calls leads from your CRM How to trigger calls through the API How to set who, when and how many times the agent calls Why a lead was not called

Automations

How to create an automation How to send the team a call summary on WhatsApp How to update your CRM after a call How to message the customer after a call How to test an automation before turning it on How to connect your own API to an automation How to run a different action for each call outcome How to include details from the call in a message

Integrations & CRM

Contacts, Deals & Pipelines Google Calendar & Fireberry API Keys & External Workflow Triggers Custom Fields & CRM Settings Custom MCP Connections How to connect a CRM or another system How to connect Google Calendar How to connect Fireberry How to connect monday How to connect Google Sheets

Knowledge

Knowledge Base: Teach Your Agent How to add knowledge to the agent How the agent uses knowledge, and how to test it

API & developers

How to create and manage API keys How to receive updates with webhooks and verify the signature How to place a call right away through the API How to fetch calls, transcripts and recordings through the API

Billing & minutes

How minutes work How to check your minutes balance and buy more minutes

Account & security

How to add test numbers How to invite team members, and what each role sees How to keep your account secure: password, two-step verification and devices

Knowledge Center › Integrations & CRM

Google Calendar & Fireberry

Updated October 1, 2026 · 1 min read

Direnium Service Integrations Overview

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Direnium Service Integrations Overview

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